Easily manage your domain needs and get information about your account with our Web hosting control panel.

  • Change your password
  • Manage your e-mail addresses
  • Transfer (FTP) your HTML files
  • Review your Web site traffic and statistics
  • View your e-mails on the Web
  • View your account information such as:
    1) disk space
    2) data transfer
    3) number of e-mails, etc.

In order to get to the CALIS Web hosting control panel, go to the CALIS home page and click on "Utilities" and click on the "Web hosting control panel" button (or http://www.calis.com/Webadmin.html). Enter your domain name (e.g. yourname.com) and your password.

Change Password: You can change the password for your account by clicking on the "Change Password" icon. Provide your old and new password information on the form.

Note: you need to exit the Web hosting control panel and re-enter after you change your password.

E-mail Manager: You can get a report of your current e-mails and add/delete e-mails for your service by clicking on the "E-Mail Manager" icon. The Main Menu screen gives you the following options: (Note: In order to create a new e-mail address, you need to first "Add E-Mail Account" and then "Add E-Mail Alias" unless you have an existing e-mail account).

- Check E-Mail: This option will generate a report of all the e-mail accounts and e-mail aliases for your service.

- Add E-Mail Account: This option will let you add an e-mail account for your service. You must provide an e-mail account (up to 16 characters). Your choice of the e-mail account might not be available on our system, and you might have to choose a different e-mail account. As a suggestion, use the first 3 letter of your domain name as a prefix to your e-mail account (i.e. if your domain name is mydomain.com and want to add myuser account, use mydmyuser). You must provide a password that is more than 5 and less than 8 alphanumeric characters. You must also provide the first name and the last name for the e-mail user.

- Add E-Mail Alias: This option will let you add your desired e-mail address at your domain. You must provide the e-mail address (myuser@mydomain.com) and the actual e-mail account receiving the e-mail (can be a valid e-mail account on CAL Internet Services or an e-mail account on some other domain).

- Delete E-Mail Alias: This option will let you delete e-mail aliases for your service. You will see a list of your current e-mail aliases and the total number of e-mail aliases for your service. You can choose the entry that you want to delete, and press on the "Delete" button.

Once you press on the "Add" or "Delete" buttons, you will get a confirmation message on top of your screen. If the operation was successful, the confirmation message will be displayed in green color. If the operation failed, the confirmation message will be displayed in red.

Note: It is very important to know the difference between e-mail account and e-mail alias. Think of an e-mail account as mapping 1:1 to users who need to have e-mail address. If your company has three employees who need access to e-mail address, set up three e-mail accounts and three e-mail aliases. You can also use the e-mail aliases for different "departments" or "functional groups" you want to expose to people who view your Web site. Common e-mail alias names are "info", "sales", "Webmaster", "support" and "orders". Then for each e-mail alias decide which e-mail account will handle the virtual alias function (i.e. info@youdomain.com is handled by employee1 going to employee1 e-mail account). This method can help your company appear to be much larger than it really is and also lets you start small and grow bigger without altering the e-mail addresses that you have published to your customers.

FTP: You can upload your files (Web pages) to our server by clicking on the FTP icon. After you get the FTP window, simply drag and drop the files from your hard drive to the FTP window.

View Statistics: You can view your Web site traffic and statistics by clicking on the "View Statistics" icon. The CALIS Analyzer Tool help you monitor the traffic to your Web site. This tool provides vital information to you such as: How many hits you get on a daily basis and the Web sites that your hits are coming from.

Web Mail : You can access your e-mail using a Web browser by clicking on the Web Mail icon. Enter your username and password to login. Once logged in, you can use the normal e-mail features such as read your e-mails, reply to your e-mails, send attachments, etc. This feature is useful for people who are away from the computer that they usually retrieve their e-mail on while traveling.

In order to transfer your Web pages from existing provider to CALIS, you need to download your HTML files to your computer. This requires you to know your existing provider's ftp server, username and password. Once you download your files to your computer, you can upload your pages to CALIS server.

By using an FTP program such as WS_FTP, you can move your files from any server to your local computer and vice versa. The WS_FTP software program can be obtained in two ways. The WS_FTP program can be found under WIN32_UTIL/Wsftp directory of the installation CD provided by CALIS, or can be downloaded from the Internet (www.download.com).

Once WS_FTP is installed, your first step should be to download the latest copy of your Web pages to your personal computer. To do this open the WS_FTP program and enter the following information as shown in the picture below:

Host Name: Get the hostname from your Web hosting provider (e.g. ftp.yourdomain.com).
User ID: Your account name with your Web hosting provider.

Password: Password for this account.

- Similarly, to upload files from your local system to remote system, use the right arrow button. Now, you are ready to transfer your files from your local machine to CALIS server. Please refer to the next question "How do I Publish my Web site on the Net?" for Instructions.

To publish your Web site to the Internet, you must first transfer it from your computer (upload) to the CAL Internet Services server.

a) CALIS Web hosting control panel (WHCP) - Please refer to the "FTP" section of the CALIS Web hosting control panel (WHCP) instruction for the preferred method of publishing your Web site to the Internet.

b) Publish Web Pages Using File Transfer Protocol (FTP) - In order to upload your files, you can use a FTP program such as ws_ftp. The FTP software allows you to transfer your files to the CALIS server. The WS FTP software program can be obtained in two ways. The ws_ftp program can be found under WIN32_UTIL/Wsftp directory of the installation CD provided by CALIS or can be downloaded from the Internet (www.download.com).

Once ws_ftp is installed, set up a new profile by entering a Profile Name, "ftp.calis.com" as Host Name, your username for User ID, and your password.

Then, simply make the connection and change the directory on the server to "public_html" and on your machine to where your files reside. Now, you are ready to transfer your files from your local machine to CALIS server. Please note that the username, password, and file names are all case-sensitive.

c) Publish Web Pages Using Microsoft® FrontPage Extension (HTTP) - Another way to publish files to your Web site is to use Microsoft FrontPage. Make sure FrontPage server extensions are installed on the Web server for your service.

Before you publish your Web, you can specify which pages you want to publish. Then, when you publish your Web, you have the following options:

- Publish only the files that have changed.
- Publish all files, except those that have been marked don't publish.
- Publish subWebs, if the current Web has subWebs.
- Publish the Web using a secure (SSL) connection.

Follow the following steps after starting Front Page 2000 and opening the Web site on your local machine.

- On the "File" menu, click "Publish Web."
- Click "Options" to expand the list of options.
- Specify whether you want to publish only pages that have changed or all pages.
- To publish subWebs, select the "Include subWebs" check box.
- To publish using a secure connection, select the "Secure connection required (SSL)" check box. Your destination Web server must support SSL for this feature to work.
- In the "Specify the location to publish your Web to" box, type the location of a Web server, click the arrow to select a location to which you have published before, or click "Browse" to find the publishing location.
- Click Publish.

Please refer to the "E-Mail Manager" section of the CALIS Web hosting control panel (WHCP) instruction. Or click here to start managing your e-mails.

Please refer to the "View Statistics" section of the CALIS Web hosting control panel (WHCP) instruction. Or click here to view your Web site traffic.

If you have an existing domain, CAL Internet Services, Inc. initiates the domain transfer (DNS changes) when you sign up for any of our Web hosting packages. If you have username and password for your domain account, you need to provide this information at the time of sign up. Domain transfer requests must be confirmed by the owner of the domain (administrative contact). There are two different cases to confirm the domain transfer:

1) The e-mail address for administrative contact of your domain is valid.
If the contact e-mail is valid and operable, the e-mails from Network Solutions will be sent to the administrative contact of the domain. The contact must respond to the e-mails received from Network Solutions to confirm the domain transfer changes.

2) The e-mail address for administrative contact for your domain is invalid.
If the administrative contact information for your domain is not valid (the e-mail address), you need to fax the domain transfer request on company letterhead to Network Solutions. Detailed instruction on how to fax the domain transfer request will be provided by CAL Internet Services, Inc.

Note : In most cases, domains that are transferred using the username and password don't require confirmation from the administrative contact. Also note that the domains that require username and password to transfer, can't be transferred without this information. So, it's domain owners' responsibility to transfer the domain.

You can follow-up on the status of your domain transfer changes by calling Network Solutions at one of the following numbers: 1.888.642-9675 - 1.800.779.1710 - 1.703.742.4777

Following is the DNS and technical contact information:

Primary DNS:     ns3.calis.com   69.19.196.3
Secondary DNS:     ns4.calis.com   69.19.196.4
Technical Contact:     FJ1696

You need to "telnet ftp.calis.com" and enter your username and password when prompted for this information.

Upload your CGI scripts to the "cgi-bin" directory and refer to them as http://www.yourdomain.com/cgi-bin/filename. Note that many CGI scripts are written in Perl language and require a path to the Perl executable. The path to the Perl executable on CALIS server is at "/usr/bin/perl". If your CGI script requires the path to the sendmail executable, use "/usr/sbin/sendmail" to access the sendmail executable on CALIS server.

Note: Make sure that you use the 'chmod +x scriptname' command to make your script executable after uploading your CGI script to our server.

Our servers support PHP4. Make sure that your PHP files have an extension of ".php".

Upload your secure pages to the "secure_html" directory and refer to them as  

https://www.calis.com/customers/yourdomainname/yoursecurepage.html

Upload your secure pages to https://www2.calis.com/customers/yourdomainname and refer to them as  https://www.calis.com/customers/yourdomainname/yoursecurepage.html. For more information, refer to publishing subWeb section of "Publish Web Pages Using FrontPage Extension (HTTP)."

Please contact our support staff at 800.953.9525 to coordinate the database name and other information so that we can configure the database for your application.