CAL Internet Services has been established to:

1.   Provide the highest quality and optimum access of networking services to the research and educational community of the United States and Internationally.

2.   Offer network resources at the maximum level of cost-efficiency.

3.   Facilitate innovation and regional/national competitiveness.

These goals remain the standard for excellence in service and price. They should not be compromised. It is with these goals in mind that the Acceptable Use Policies of CAL Internet have been established.

This statement is a guide to the Modem Account Acceptable Use Policy of  CAL Internet. In cases where data communications are carried across other regional networks or the Internet, CAL Internet users are advised that acceptable use policies of those other networks will also apply and may limit use.

Terms and Conditions:

1.   Dial-on-demand accounts are not for resale. Dedicated account users may not resell dial-up access. Dedicated accounts may resell web services from a customer owned web server. Account users may not resell any other CAL Internet services.

2.   Accounts are billed month to month and canceled month to month.

Payment is due each month following the date the account was established. After (15) days of non-payment the account will be charged a late fee in addition to the current service fees. After (30) days of non-payment, the account will be terminated and all pricing guarantees will be forfeited. Customer shall pay all collection costs incurred by CAL Internet Services.

      Re-instatement of the account will occur in a reactivation fee.

Cancellations must be made in WRITING and will occur at the end of the current billing cycle in which notice is received. No refunds will be given. Rates are subject to change without prior notification.

3.   Upgrading may be done at any time. Upgrades will be performed on a pro-rated basis from the notification date.

Downgrading will occur at the end of the billing cycle in which notification is received.

4.   Account sharing is prohibited. Only one modem connection per account may be established at any given time.

5.   Dial-up accounts are not intended for dedicated service. Dedicated or unmonitored modems connected on a continual basis are not allowed and may result in account suspension.

6.   All services offered by CAL Internet are to be used in a lawful manner according to federal, state and local laws, as well as the rules and Acceptable Use Policies created for Usenet and the Internet as a whole.

7.   It is not acceptable to use CAL Internet in such a way that would interfere with or disrupt network users, services or equipment. Disruptions include, but are not limited to, a) distribution of unsolicited advertising (SPAM) via e-mail, newsgroups or other means, b) propagation of computer worms and viruses and c) using the network to make unauthorized entry to any other machine accessible via the network.

8.   It is assumed that information and resources accessible via CAL Internet are private to the individuals and organizations which own or hold rights to those resources and information unless specifically stated otherwise by the owners or holders of the rights to those resources and information.

9.   CAL Internet will not be held responsible in any way or for any reason for damages suffered through the use of CAL Internet Services.

10. CAL Internet will not be held responsible for the phone number dialed or stored in your modem software. If you have any questions regarding the local phone numbers, please call our office at  800.953.9525  to speak with a representative.

11. Customers are responsible for acquiring and maintaining all equipment and software necessary to connect and to make  use of CAL Internet Services. CAL Internet specifically disclaims any liability or responsibility for the software provided to you by CAL Internet in order to assist you in connecting to and making use of CAL Internet Services.

12. CAL Internet reserves the right to terminate service to anyone for any reason at any time. CAL Internet also reserves the right to modify these terms and conditions at any time. Changes will be posted at the CAL Internet web site at  http://www.calis.com/policies/modemaccess.html.

 Violation and Account Suspension:

1.   Violations of the CAL Internet Acceptable Use Policy (AUP) will be reviewed by the system administrator(s) on a case-by-case basis.

2.   Violations may result in a written warning and/or the account may be frozen indefinitely (access restricted), depending on the severity of the violation. An account reactivation fee may be assessed or the account may be terminated with no refund given.

3.   Violations that are deemed criminal by the California Computer Crime Law or other laws will result in the account being permanently terminated and no refund will be given. The proper authorities will be notified in such a case.